Jamaica Publishing House

Refunds & Returns Policy

1. Eligibility for Returns

  • Returns are accepted only for:
    • Damaged Items or
    • Incorrect items delivered
  • Requests must be made within 3–5 business days of receiving the goods.

2. Conditions for Returns

  • Items must be unused.
  • Proof of purchase (invoice or receipt) is required.
  • The company reserves the right to inspect all returned items before approval.

3. Refunds & Replacements

  • Approved returns will be:
    • Replaced with the correct item, or
    • Credit note, no cash refund
  • Processing may take 5–10 business days after approval.